Chalo Chatu:Donor Privacy Policy

This page documents the Chalo Chatu Foundation's Donor Privacy Policy. You can support our mission by making a donation at: Chalo Chatu Donation Page.

Welcome

Welcome to the Chalo Chatu Foundation's Donor Privacy Policy.

At the Chalo Chatu Foundation, we are committed to respecting and protecting the privacy of our donors. We understand that donors care deeply about how their personal information is handled, and we recognize the importance of transparency, security, and trust in our operations.

This Donor Privacy Policy outlines our practices regarding the collection, use, protection, and disclosure of donor information. By donating to Chalo Chatu, you acknowledge and agree to the terms of this policy.

We will never sell, trade, or rent your personal information — whether public or nonpublic — without your explicit permission.

What Information We Collect

When you make a donation to the Chalo Chatu Foundation, we may collect the following information:

• Your full name
• Email address and/or mailing address
• Donation amount and payment method (we do not store full credit/debit card numbers)
• Optional messages or notes you include with your donation

This information is collected through secure third-party platforms (e.g., PayPal) and used solely for donation processing, acknowledgment, and legal compliance.

How We Use Donor Information

Your donor information may be used for the following purposes:

• To process and acknowledge your donation
• To issue receipts and thank-you messages
• To maintain internal financial records and meet legal reporting obligations
• To send limited updates about Chalo Chatu’s work, if you opt in

How We Protect Donor Information

We take the following steps to ensure your data is protected:

• Donations are processed through secure, encrypted channels (e.g., HTTPS, PayPal security)
• Access to donor information is strictly limited to authorized personnel
• We do not store sensitive payment details on our servers
• Regular reviews are conducted to ensure data security compliance

Data Sharing and Disclosure

We do not share your personal donor information with any third parties except:

• When required by law (e.g., for legal or tax reporting)
• When necessary for donation processing (e.g., payment gateways)
• With your explicit written consent

We do not sell or rent donor information under any circumstances.

Cross-Border Data Transfers

By donating to Chalo Chatu, you consent to the collection, transfer, processing, and storage of your personal information in Zambia or other jurisdictions where data protection laws may differ. These transfers are necessary for processing your donation and managing our records.

If you do not agree with the terms outlined in this policy, please discontinue your donation process.

Contact

If you have questions about this Donor Privacy Policy or how your information is handled, please contact us at: bwanji@chalochatu.org

Policy History

This policy was approved by the Chalo Chatu Foundation Board of Trustees on 7 August 2025. Version 1.0 – 7 August 2025